Our delivery costs relate to area, package weight and package value. When you have added your products to the basket, it will confirm exactly how much the delivery will be.
All deliveries need to be signed for, this is for YOUR security to ensure that you receive your goods correctly and safely.
We supply to UK addresses only, unfortunately we are unable to supply goods to the Channel Islands.
Orders placed before 2.30pm Monday-Thursday (excl Bank Holidays) are despatched the same day. Orders placed after 2.30pm are despatched the following business day. Orders despatched on Fridays will arrive on the following Monday (excl Bank Holidays), unless a Saturday delivery charge has been paid (please contact us for a quote for Saturday delivery) . Orders are despatched on a next working day delivery service. Orders taken on Saturday will be despatched on Monday for a Tuesday delivery.
We cannot be held responsible for delays caused by City Link, Parcel Force or Royal Mail. For all Internet orders, an e-mail is sent to advise a date of despatch. This also serves as an acceptance of your order and notes your right to cancel your order. We cannot follow up non-delivery of orders until at least two days have lapsed from the date this e-mail is sent.
When placing an order by credit/debit card, goods will only be despatched to the cardholder at the address where the credit/debit card is registered, unless Verfied by Visa or Mastercard SecureCode passwords are used duing Protx payment processing. With some credit/debit card issuers, it can be possible to phone the issuing bank to add a secondary address.
Delivery Prices
Mainland UK:
Most filters & Small items - Free, Most items up to £50 - £3.99, Items over £50 - £7.99.
Northern Ireland & UK Islands:
Most filters & Small items - Free, Most items up to £50 - £3.99, Most Items over £50 - £19.99*.
* If we can use Royal Mail Special Delivery we will advise you and refund you the difference in our cost.